Review of BlueHost Internet Provider
Jeffrey Herman

 

Why I Recommend BlueHost

Many of you know that when I'm shopping for a product or service, I research it to death. I recently indulged my obsession while choosing a new Internet provider. I had been satisfied for many years with Earthlink as my domain host, but my feelings changed after they outsourced their technical support overseas. I suddenly found myself speaking with people who were robot-like, often difficult to understand, and not particularly creative in finding solutions to my  problems. I was also paying a separate annual bill for my domain name. I thought there must be a company that provided both hosting and a domain name for a single, reasonable price.

In doing my research, I spent hours roaming the Web and reading reviews from reputable sources. I finally settled on BlueHost, which has been hosting business and personal web sites since 1996. I have been very happy with them. Now, when I call my provider for assistance, it's truly a pleasant experience. I'm often connected with an associate within 30 seconds, and have never waited longer than two minutes. If I do need to wait (for perhaps a couple of minutes), I am kept updated on my position in their queue (no more waiting for what seems like forever!). I have found every associate to be extremely professional, polite, and genuinely interested in helping me. Here's another plus: ALL support is handled from Utah, and many of the staff working at BlueHost are from Brigham Young University!

I believe a company can only survive on the quality of its customer support, which is why the list below starts and ends with it. Here's what they offer:

Outstanding, Professional 24/7 Telephone Sales and Support
Help With Domain Setup (if you don't have a Web address)
Free Domain Forever!
Host Unlimited Domains
20 Subdomains
Comprehensive Website Stats
Site Promotion Package
Free eCommerce/Cart
Free Blog, Chat, Boards
Unlimited Hosting Space
Unlimited Domains
2,500 POP/Imap Email Accounts
Unlimited GIGS of Transfer
SSH (Secure Shell), SSL, FTP
CGI, Ruby (RoR), Perl, PHP, MySQL
2000/2002/2003 Front Page Extensions
Free Control Panel (This is a great feature!)
Free Site Builder
24/7 Network Monitoring
99.9% Uptime Guarantee
Mirrored Storage Backups
No Hidden Fees
Pricing: $4.95 per month for 1 year ($8.95 per month after 12 months)
Outstanding, Professional 24/7 Telephone Sales and Support

BlueHost has a live demo feature, which really helped me to assess the available features.

If you're looking to switch providers or start a new service, look no further than BlueHost!

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